Welcome to Coolizi Mall. These Terms of Service govern your use of our website and constitute a legally binding agreement between you and Coolizi Mall ("we," "us," or "our"). By accessing or using our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree to these terms, please discontinue use of our website immediately. Your continued use of the site following any modifications to these terms will constitute your acceptance of such changes. We reserve the right to modify these terms at any time, with updates taking effect upon posting to the website.
These terms apply to all visitors, customers, and users of the Coolizi Mall website. This includes browsers, buyers, sellers, and content contributors. We reserve the right to refuse service to anyone for any reason at our sole discretion.
Coolizi Mall strives to provide accurate product descriptions, pricing, images, and availability information. However, we do not guarantee that product information is completely accurate, current, or error-free. Prices, specifications, and availability are subject to change without notice.
Your receipt of an order confirmation email does not constitute official acceptance of your order. Coolizi Mall reserves the right to accept, decline, or limit any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or compliance with these terms. We may request additional verification information before processing your order.
All prices are displayed in US Dollars (USD). Listed prices do not include applicable taxes, shipping fees, handling charges, or customs duties. These additional costs will be calculated and displayed at checkout based on your location and shipping preferences. Promotional offers and discounts are subject to specific terms and may expire without notice.
Due to high demand and limited inventory, some products may become unavailable after your order is placed. In such cases, we will notify you promptly and offer alternatives, modifications, or full refunds. We make every effort to maintain accurate inventory levels but cannot guarantee continuous availability of all products.
We accept various payment methods including major credit cards, debit cards, and approved third-party payment services. All payments must be made in USD. By providing payment information, you represent and warrant that you have legal authority to use the selected payment method.
Payments are processed securely through our payment partners. Credit card information is encrypted and never stored on our servers. We employ industry-standard security measures to protect your financial data during transmission and processing.
By placing an order, you authorize Coolizi Mall to charge the full order amount to your selected payment method. You agree to pay all charges at the prices in effect when incurred. You also agree to pay any applicable taxes, shipping costs, and other fees associated with your order.
If payment cannot be processed for any reason, we will notify you and request corrected payment information. Orders will not be shipped until payment is successfully processed. Coolizi Mall is not responsible for any fees or charges imposed by your financial institution.
Shipping times vary based on destination, selected shipping method, and product availability. Standard orders process within 1-3 business days before shipment. Delivery times typically range from 3-7 business days for domestic orders and 10-21 business days for international orders.
We offer multiple shipping options including standard ground shipping, expedited shipping, and overnight delivery where available. Shipping costs are calculated based on package weight, dimensions, destination, and selected shipping method. Free shipping is available on qualifying orders over the specified threshold.
You are responsible for providing accurate and complete delivery information. Coolizi Mall is not responsible for orders delivered to incorrect addresses provided by customers. Please verify all address information before submitting your order. Address changes after order placement may not be possible.
Please inspect all packages upon delivery. You have 48 hours to report any visible damage to packaging or products. Failure to report damage within this timeframe may affect your eligibility for replacements or refunds. Take photos of damaged packaging before opening if possible.
Coolizi Mall offers a 30-day return policy for eligible products. To qualify for a return, products must be in original condition with all original packaging, accessories, and documentation. Opened products may be subject to restocking fees based on their condition and return eligibility.
To initiate a return, contact our customer support team to obtain a return authorization number. Unauthorized returns or returns without proper documentation may be refused. Return shipping costs are the customer's responsibility unless the return is due to our shipping error or a defective product.
Refunds are processed within 7-10 business days after we receive and inspect the returned product. Credit card refunds will be credited to your original payment method. Shipping fees are non-refundable unless the return is due to our error.
Products are covered by manufacturer warranties against defects in materials and workmanship. Warranty coverage periods vary by product and manufacturer. Warranty claims are subject to verification and must be processed through the manufacturer's warranty service.
Warranties do not cover damage caused by misuse, abuse, neglect, improper installation, unauthorized modifications, power surges, natural disasters, or normal wear and tear. Products used for commercial purposes may have different warranty terms.
For warranty claims, contact our customer support team for guidance on the appropriate process. You may be required to provide proof of purchase, product serial numbers, and photographs of any defects. Warranty repairs and replacements are handled at the discretion of the manufacturer.
All content on the Coolizi Mall website, including text, graphics, logos, images, product descriptions, software, and other materials, is the property of Coolizi Mall or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
Users may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without prior written permission. All trademarks, service marks, and trade names are the property of their respective owners.
By using our website, you agree to:
Violations of these responsibilities may result in termination of your account and potential legal action.
To the maximum extent permitted by law, Coolizi Mall shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services. This includes damages for loss of profits, data, business opportunities, or other intangible losses.
Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim. Some jurisdictions do not allow limitations on implied warranties or exclusion of liability for consequential damages, so these limitations may not apply to you.
Your privacy is important to us. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of information as described in the Privacy Policy.
We are committed to protecting your personal data and comply with applicable data protection regulations. For questions about our privacy practices, contact our privacy team at [email protected].
These terms shall be governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of the website shall be resolved through binding arbitration or small claims court in Texas.
You agree to waive any right to participate in class action lawsuits against Coolizi Mall. Before initiating formal dispute resolution, contact us to attempt to resolve issues informally.
For questions regarding these Terms of Service, contact us:
Email: [email protected]
Address: 2450 Commerce Center Drive, Austin, Texas 78701, United States
We will respond to inquiries within 30 business days.